Refund policy

Our Philosophy

Each Mitti Parfum fragrance is handcrafted with care, reflecting our commitment to artisanal quality and sensory storytelling. Due to the intimate nature of our products, we have established the following policy to ensure fairness and clarity:

Returns & Exchanges

• We do not accept returns or exchanges of perfumes once sold.

• Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 15 days of your purchase. We will replace the item and cover return shipping costs.

Discovery Sets

Our Discovery Sets are designed to help you explore our range of fragrances before committing to a full-sized bottle. As such, we do not accept returns on Discovery Sets.

Recommendations

To ensure satisfaction, we recommend purchasing a Discovery Set to experience our fragrances before selecting a full-sized product. This approach helps you find a scent that resonates with you.